Arm Your AI With A Knowledgebase

Transform your business documents and website data into a living, breathing intelligence
for your voice agents. Dialora’s Knowledgebase ensures every AI response is grounded in
your specific pricing, policies, and internal expertise.

Call Transfer

Make Every Answer Authoritative and On-Brand

Stop Relying On Generic AI & Start Using An Agent That Actually Knows Your Business.

Custom Voice Agents
Unified Source of Truth

Centralize your service menus, complex pricing tiers, and internal SOPs so your AI never has to guess or hallucinate an answer.

Custom Voice Agents
Dynamic Policy Adherence

Ensure every caller receives consistent information regarding your cancellation windows, guarantees, and shipping terms without manual script updates.

Custom Voice Agents
Hyper-Relevant Qualification

Train your agents to identify high-value leads by feeding them your specific ideal customer profiles and business rules directly from your docs.

Guides, References, and Best Practices

Call Transfer
  • Answer every call with complete confidence, knowing your AI draws from a central source of truth that reflects your business exactly as it operates today.
  • Convert more prospects by providing precise details on services, timelines, guarantees, and eligibility, building trust and reducing objections on the spot.
  • Stay responsive 24/7 while scaling support and sales conversations that align perfectly with your website, docs, and internal guidelines.

Build Your Knowledge Base in Minutes

No technical overhead. Just connect your real content.

How Call Transfers Work in Dialora

Same Workflows. Smarter Frontline

Engineered For Precision-Led Operations

01
Technical Support Desks

Load your agents with troubleshooting SOPs and product manuals to resolve tier-1 technical issues without involving an engineer.

02
Sales and Lead Vetting

Feed your AI your latest promotional offers and pricing documents so it can qualify prospects and provide accurate quotes on the fly.

03
Corporate Compliance

Ground your AI in legal disclaimers, terms of service, and privacy policies to ensure every conversation remains fully compliant and risk-free.

A Unified Intelligence Across Your Entire Stack

The Knowledge Base integrates directly with your existing sources and workflows, sitting alongside guides for workflow design, telephony setup, and third-party connections like Cal.com, Make, n8n, Twilio, and Go High Level — all accessible in Dialora’s central documentation hub.

Call Transfer

FAQs

You can add individual website URLs, entire site sections, and uploaded documents (PDFs recommended) such as pricing sheets, terms of service, SOPs, FAQ lists, and internal playbooks.

Ready to Make Your AI Truly Knowledgeable?

If you need help structuring your documents or syncing your website for optimal AI performance, our team and the Dialora community are available across Discord and email to assist.

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