Zero Waits. Zero Compliance Hassles.
One AI Voice Agent Built for Healthcare
Every day, patients sit on hold, calls roll to voicemail, and staff lose hours on basic scheduling and questions. At the same time, you cannot compromise on compliance, documentation, or patient experience.
Secure, 24/7 Call Handling for Healthcare Practices
Dialora is a 24/7 AI receptionist for healthcare practices that answers, routes, and books appointments instantly while keeping every call fully healthcare‑compliant and secure.
Eliminate hold times and missed calls with always‑on voice agents for your front desk.
Protect PHI with SOC 2‑ready infrastructure, encryption, and audit trails.
Reduce no-shows & missed revenue with automated reminders & patient journey follow-ups.
Healthcare
Dialora Handles the
Routine Calls for You
Dialora uses natural, human‑like conversations to take over high‑volume, repetitive front‑desk work without replacing clinical judgment. It books and updates appointments, sends reminders, routes calls, and captures intake details, all while writing back into your existing systems.
What Dialora Does in Your Clinic
Patients call any time to book, reschedule, or cancel visits; Dialora updates your calendars and practice management systems so your schedule stays accurate and full. No more voicemail back‑and‑forth or staff tied up on basic booking.
Dialora automatically calls patients before and after visits to confirm, reschedule, or check in on their recovery. This helps cut no‑shows, close care gaps, and keep patients engaged without manual outreach from your team.
Dialora understands why a patient is calling billing, prescriptions, symptoms, or general questions and routes them to the right place. When a human needs to step in, Dialora performs a cold transfer so patients never repeat their story.
Healthcare‑Grade Security & Clear Boundaries
Dialora is designed for healthcare data from day one, not retrofitted later.
SOC 2‑ready infrastructure with encrypted PHI in transit and at rest.
Role‑based access controls, detailed audit logs, & Business Associate Agreements for healthcare.
PCI‑compliant flows are available when you need to discuss balances or payments over the phone.
NOTE
Dialora never diagnoses, treats, or offers medical advice; clinical and emergency questions are immediately escalated to your staff or your designated after‑hours protocol.
The Impact on Busy Practices
Clinics using Dialora see measurable operational and patient‑experience gains.
Reduction in administrative call volume handled by staff.
Decrease in missed appointments with reminders and rescheduling.
Average wait times with efficient call deflection for routine requests.
Hear How Businesses Grow with Dialora
FAQs
A blind transfer (also called a cold transfer) sends the caller straight to another line or agent without any introduction or context, so the receiving person starts the call “cold.” A warm transfer briefly places the caller on hold while the first agent talks to the second agent, shares key details, and then connects the caller so the conversation picks up with full context.
Patients call. No one picks up.
Appointments don’t get booked.
We answer, book, and remind patients for a short trial. If your schedule
doesn’t look better, you stop.
