Retell AI Pricing 2025: Complete Cost Breakdown & Best Alternative

TL;DR

• Retell AI uses pay-as-you-go pricing that typically costs $0.13-$0.31 per minute, depending on which voice models, LLMs, and features you stack. Enterprise pricing drops to $0.05+ per minute base rate, but total costs with premium features often reach $1,200-$1,800 monthly for 10,000 minutes.
• Dialora offers all-inclusive plans from $82 (250 mins) to custom enterprise pricing, with everything bundled, including premium voices, advanced LLMs, and CRM integrations. Most businesses save 20-30% compared to fully-featured Retell AI setups while eliminating billing complexity. 
• Key difference: Retell AI gives you modular flexibility but requires cost tracking. Dialora provides predictable pricing with no surprise charges.

Introduction

Choosing the right AI voice platform means understanding exactly what you'll pay. Retell AI offers flexibility with its pay-as-you-go model, but the actual costs can stack up quickly when you factor in voice models, LLMs, and telephony fees. This guide breaks down Retell AI pricing in detail and shows how alternatives like Dialora provide transparent, predictable costs that scale with your business.

Understanding Retell AI Pricing Model

Retell AI uses a modular pay-as-you-go approach. You start with 10 free USD, 20 concurrent calls, and 10 free Knowledge Bases. After that, costs depend on which features you activate.

Here's what each component costs:

Core Infrastructure

• Telephony via Retell AI's Twilio integration: $0.01 per minute
• Using your own Twilio setup: No additional charge
• Phone numbers: $2.00 per month (optional)

LLM Options Retell AI supports multiple language models with different price points:

• GPT-4o mini: $0.006 per minute
• GPT-4o: $0.05 per minute
• Claude 3.5: $0.02 per minute

Voice Models Premium voices like ElevenLabs add another layer:

• Standard voices: $0.03-$0.05 per minute
• Premium voices (ElevenLabs): $0.07 per minute

Knowledge Base

• First 10 Knowledge Bases: Free
• Each additional Knowledge Base: $8 per month
• Usage cost: $0.005 per minute when accessed

Real Cost Examples for Retell AI

Let's look at what businesses actually pay when they stack these features.

Small Business Setup (1,000 minutes/month)

• ElevenLabs voice: $70
• Claude 3.5 LLM: $20
• Retell AI Twilio: $15
• Total: $105/month ($0.105 per minute/month)

Mid-Size Business (5,000 minutes/month)

• Premium voice model: $400
• GPT-4o: $250
• Telephony: $75
• Knowledge Base add-ons: $25
• Total: $750/month ($0.15 per minute)

High-Volume Operation (10,000 minutes/month). Even with standard pricing, costs add up:

• Voice: $800
• LLM: $500
• Telephony: $150
• Additional features: $50+
• Total: $1500+/month

Why Retell AI Alternatives Are Worth Considering

The modular pricing model works for some businesses, but it creates complexity. You need to track multiple cost centers, predict usage accurately, and monitor which features drive expenses. For growing teams, this becomes a management burden.

Read more: Bland AI or Dialora: Which AI Voice Agent Offers Better Value

That's where platforms like Dialora come in.

Retell AI Pricing 

Retell takes a different approach with all-inclusive plans that bundle everything you need into one predictable rate.

Direct Cost Comparison

Scenario 1: 2,000 Minutes Per Month

• Retell AI (with premium features): $280-$320
• Dialora Professional: $297 (fixed)

Scenario 2: 5,000 Minutes Per Month

• Retell AI: $450-$700 (depending on features)
• Dialora Business: $750 (includes everything)

Scenario 3: 10,000 Minutes Per Month

• Retell AI Enterprise: $1,200-$1,800
• Dialora Enterprise: Custom pricing around $800-$1,200

What Makes Dialora Different

• True All-Inclusive Pricing: Every Dialora plan includes premium voices, advanced LLMs, transcription, analytics, and CRM integrations. There are no add-ons to track or surprise charges at month-end.
• No-Code Setup: Dialora's interface lets non-technical teams build and deploy AI voice agents in minutes. Retell AI often requires developer resources, which adds hidden costs in time and expertise.
• Built-In CRM Integration: Connect directly to HubSpot, Salesforce, Zoho,  and other platforms without custom development. Retell AI supports integrations but often needs additional configuration.
• White Label Options: For agencies and enterprises, Dialora offers white label capabilities that let you brand the platform as your own. This isn't available with standard Retell AI plans.

Retell AI vs Dialora for Different Use Cases

• Customer Support Teams:
  If you're handling 3,000-5,000 calls monthly, Retell AI's variable costs can swing wildly based on call complexity. Dialora's Business plan gives you 3,000 minutes at a fixed $750, letting you budget accurately.
• Sales Teams Running Outbound Campaigns:
  Retell AI charges per minute for every component. A 2,000-minute sales campaign could cost $280-$400, depending on which voice and LLM you choose. Dialora's Professional plan covers 1,000 minutes at $297 with an overage of $0.19.
• Agencies Managing Multiple Clients:
  Dialora's white label option and predictable per-client costs make it easier to resell services. Retell AI's per-feature billing complicates client pricing and margin management.
• Enterprises Needing High Volume:
  Both platforms offer enterprise tiers, but Dialora's custom pricing typically comes in 20-30% lower than Retell AI's fully-loaded enterprise costs while maintaining feature parity.

Beyond Pricing

• Retell AI Documentation and API: Retell AI provides solid documentation and API access for developers who want deep customization. The Retell AI API is well-documented, making it a strong choice for technical teams building custom solutions.
• Retell AI Agent Capabilities: The Retell AI agent builder offers flexibility in conversation design and voice customization. However, this flexibility comes with a learning curve that Dialora's no-code builder eliminates.
• Retell AI Reviews: Looking at Retell AI reviews across platforms, users praise the technical capabilities but commonly mention pricing complexity and the need for developer resources as drawbacks.

Other Retell AI Competitors to Consider

Retell AI vs Vapi: Vapi offers similar modular pricing to Retell AI, starting around $0.05-$0.15 per minute, depending on features. Like Retell AI, costs can be unpredictable as you scale.

Other Retell AI Alternatives: The voice AI space includes options like Bland AI, Synthflow, and Air AI. Most use either pay-per-minute or tiered pricing models. Dialora stands out with its balance of predictable costs and comprehensive features.

Read more: Choosing the Best Voice AI in 2025: Bland AI vs. Vapi AI vs. Dialora AI?

Making the Right Choice

Retell AI works well if you:

• Have developer resources to manage integrations
• Need extremely specific feature combinations
• Want to optimize costs by choosing lower-tier components
• Prefer building custom solutions via the Retell AI API

Dialora makes more sense if you:

• Want predictable monthly costs
• Need fast deployment without technical resources
• Prefer all features included at one price
• Are scaling and want to avoid cost surprises
• Need white label capabilities for client work

Getting Started

Both platforms offer ways to test before committing:

• Retell AI provides 60 free minutes and documentation to explore
• Dialora offers a 3-day free trial with full feature access

For most businesses, the decision comes down to whether you value flexibility over predictability. Retell AI's modular approach gives you control but requires management. Dialora removes the complexity with transparent, all-inclusive pricing that scales cleanly.

If you're tired of tracking per-minute costs across multiple features, Dialora's straightforward model might be exactly what your team needs.