Question 1

Which languages does Dialora support?

Accepted Answer

Dialora supports 32 languages including English (USA, UK, Canada, Australia), Spanish (Spain & Mexico), French (France & Canada), Portuguese (Brazil & Portugal), German, Italian, Romanian, Hindi, Tamil, Korean, Japanese, Chinese, Arabic, Russian, Dutch, Swedish, Danish, Norwegian, Finnish, Greek, Polish, Czech, Hungarian, Ukrainian, Bulgarian, Croatian, Indonesian, Filipino, Turkish, Malay, Slovak, and Vietnamese.

Question 2

Can the AI agent hand off calls to a human mid-call?

Accepted Answer

Yes, absolutely. You can easily set up custom transfer rules in your agent settings to route the call to a live agent or a specific phone number whenever needed during a conversation.

Question 3

Can I use my own phone numbers or port an existing one?

Accepted Answer

Yes, you can. You can connect your own Twilio or Telnyx accounts directly via your API keys, or port your existing numbers over depending on local carrier and regulatory rules.

Question 4

Can Dialora be used for outbound and cold calling campaigns?

Accepted Answer

Yes, Dialora is perfectly designed for high-volume outbound calling to qualify leads across industries like insurance, healthcare, real estate, and more. Depending on your plan, you can make manual calls or leverage our advanced bulk campaign tools to reach thousands of prospects simultaneously.

Question 5

What kind of compliance is required for running outbound campaigns?

Accepted Answer

We prioritize best practices, so users must ensure they have proper consent from leads before launching outbound campaigns. You must always respect do-not-call lists and pace your calls appropriately. Our platform includes built-in compliance features to support agencies in maintaining high calling standards.

Question 6

What third-party tools can Dialora integrate with?

Accepted Answer

We offer native integrations with Google Calendar, Cal.com, GoHighLevel (GHL), HubSpot, Salesforce and Pipedrive. For other platforms like Jotform, or Trafft, or any other you can seamlessly connect them using our Custom Tools API section, Zapier, or Make webhooks.

Question 7

Can Dialora handle objections and complete pricing calculations?

Accepted Answer

Yes, your voice agents are fully customizable. You can train them to handle specific customer objections and even build pricing formulas, tables, and conditional logic directly into their prompts to quote prices to prospects.

Question 8

Can I schedule exactly when my outbound campaigns run?

Accepted Answer

Yes, you have complete control over your campaign calling schedule. You can select specific days and hours to run your outbound campaigns, ensuring you reach your customers at the best times while respecting time zones.

Question 9

Does Dialora support White-Labeling for agencies?

Accepted Answer

Yes, white-labeling is available on our Agency plan. You can use your own custom domains, customize the branding, embed the platform on your website, and create distinct sub-accounts for your clients.

Question 10

Can my voice agents update CRMs or trigger actions during a live call?

Accepted Answer

Yes, using our powerful Custom Tools and API integration, your voice agents can connect directly to third-party APIs mid-conversation. This allows the AI agent to handle live database lookups, update records inside your CRM, manage external booking systems, or trigger real-time email notifications.

Stepping into the future of calling?
Dialora takes it from here!

Frequently Asked Questions

Stepping into the future of calling?Dialora takes it from here!