Testing Your Webhook

Before going live, trigger the webhook by hand and confirm the phone actually rings.

Manual test with cURL


curl -X POST https://api.dialora.ai/webhooks/agents/webh_7ejvxjh9lq6bdgwo/trigger \
  -H "Content-Type: application/json" \
  -d '{
    "phone": "+15550000001",
    "name": "Test Contact"
  }'

Use your own number as phone so you hear exactly what your contacts will hear.

Testing checklist

The webhook URL is copied from Advanced Settings → Call Management on the right agent
phone includes the country code (+1…)
The JSON payload is valid
The header includes Content-Type: application/json
Your account has available credits
The agent has a published version — a draft-only change won’t be what answers
Your phone actually rings
The agent says what you expect, and any {name} variable resolves correctly

Then check the record

After the test call, open Call History in the dashboard. Confirm the call appears with the outcome, duration, transcript, and any data the agent extracted. If the call happened but the record looks wrong, the problem is in the agent’s configuration, not the webhook.

If it doesn’t fire

See Troubleshooting Common Issues.