Error Handling Templates

// Add this as a Code by Zapier step
const handleAutomationError = (error, context) => {
  const fallbackResponses = {
    calendar_conflict: "That time isn't available. Should I find another slot?",
    email_bounce: "That email might be incorrect. Can you spell it for me?",
    sms_failed: "Text delivery failed. Should I try email instead?",
    crm_duplicate: "I found your existing record. Updating your information.",
    api_timeout: "Taking a bit longer than expected. One moment please."
  };

  return {
    dialora_response: fallbackResponses[error.type] ||
                     "I'm having a technical issue. Can I call you back in 5 minutes?",
    retry_action: error.retryable || false,
    log_error: true
  };
};

{
  "error_handler": {
    "timeout": {
      "max_wait": 5000,
      "fallback_message": "Still working on that..."
    },
    "validation": {
      "email": "regex:^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\\.[a-zA-Z]{2,}$",
      "phone": "regex:^[+]?[(]?[0-9]{3}[)]?[-\\s\\.]?[0-9]{3}[-\\s\\.]?[0-9]{4,6}$",
      "date": "future_date_only"
    },
    "retry_policy": {
      "max_attempts": 3,
      "backoff": "exponential"
    }
  }
}