Common Integration Patterns
1. Availability Checking Pattern
Voice Agent β Check Calendar β
If available β Book β Confirm
If busy β Suggest alternatives β Book β Confirm2. Lead Qualification Pattern
Voice Agent β Gather info β Score lead β
If qualified β CRM + Calendar + Email
If not qualified β CRM + Nurture sequence3. Support Ticket Pattern
Voice Agent β Identify issue β
If simple β Provide solution + Email summary
If complex β Create ticket + SMS confirmation + Schedule callback