Common Integration Patterns
1. Availability Checking Pattern
Voice Agent → Check Calendar →
If available → Book → Confirm
If busy → Suggest alternatives → Book → Confirm2. Lead Qualification Pattern
Voice Agent → Gather info → Score lead →
If qualified → CRM + Calendar + Email
If not qualified → CRM + Nurture sequence3. Support Ticket Pattern
Voice Agent → Identify issue →
If simple → Provide solution + Email summary
If complex → Create ticket + SMS confirmation + Schedule callback