Phone Number Blocking to Save Credits

Block specific phone numbers from reaching your AI agent. Prevent unwanted calls and conserve call minutes and credits.

Overview

Number blocking prevents specific callers from connecting to your agent. When a blocked number calls:

• The call is intercepted before reaching your agent
• No AI credits are consumed
• No call minutes are recorded
• Your agent workload stays focused on quality leads

When to Use Number Blocking

• Spam Callers: Block known spam numbers
• Unwanted Callers: Block specific contacts or patterns

Block a Phone Number

Step 1: Navigate to Settings

1. Log into Dialora
2. Go to Phone Numbers in the left sidebar
3. Open the Blocked Numbers section
4. Click Add Blocked Number

Step 2: Enter the Phone Number

1. Select a country code
2. Type or paste the phone number you want to block
3. Dialora normalizes the format automatically
4. Click Save