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Zapier Templates

Webhook Structure for Dialora → Automation Platform

Calendar Booking Automation

Template Name: Dialora Voice → Google Calendar Booking

Trigger: Webhook (Catch Hook from Dialora)

Steps:

Trigger: Webhooks by Zapier - Catch Hook URL: https://hooks.zapier.com/hooks/catch/[YOUR_ID]/[YOUR_KEY]/ Action: Google Calendar - Find or Create Event Search Term: {{caller_email}} + {{requested_date}} Action: Google Calendar - Create Detailed Event Calendar: [Your Calendar] Summary: Meeting with {{caller_name}} Start: {{parsed_datetime}} Duration: {{meeting_duration}} Description: Booked via Dialora AI Attendees: {{caller_email}} Action: Gmail - Send Email To: {{caller_email}} Subject: Meeting Confirmed - {{parsed_datetime}} Body: [Template below] Action: Webhooks by Zapier - POST URL: [Dialora Callback URL] Payload: {"status": "booked", "meeting_time": "{{formatted_time}}"}

Email Template:

Hi {{{caller_name}},} Your meeting is confirmed for {{formatted_date}} at {{formatted_time}}. Meeting Details: - Duration: {{meeting_duration}} minutes - Location: {{meeting_location}} - Meeting Link: {{meeting_link}} Add to Calendar: {{calendar_link}} To reschedule, call back anytime. Best regards, {{company_name}}

Voice Agent Confirmation Script:

AFTER BOOKING SUCCESS: "Perfect! I've booked your meeting for [DATE] at [TIME]. You'll receive a confirmation email at [EMAIL] within 30 seconds. Should I send you a text reminder too?"

SMS Notification Automation

Template Name: Dialora Voice → Twilio SMS

Steps:

Trigger: Webhooks by Zapier - Catch Hook Filter: Only continue if action_type = "send_sms" Action: Formatter by Zapier - Phone Number Format: E.164 Input: {{caller_phone}} Action: Twilio - Send SMS To: {{formatted_phone}} From: [Your Twilio Number] Message: {{sms_content}} Action: Webhooks - POST (Callback) URL: [Dialora Callback] Payload: {"sms_sent": true, "phone": "{{formatted_phone}}"}

CRM Contact Creation

Template Name: Dialora Voice → HubSpot/Salesforce Contact

Steps:

Trigger: Webhooks by Zapier - Catch Hook Action: HubSpot - Find or Create Contact Email: {{caller_email}} Action: HubSpot - Update Contact First Name: {{first_name}} Last Name: {{last_name}} Phone: {{caller_phone}} Lead Source: Dialora Voice AI Notes: {{call_summary}} Action: HubSpot - Create Deal (if qualified) Deal Name: {{company}} - {{service_interest}} Amount: {{estimated_value}} Stage: Qualification Action: Slack - Send Message Channel: #sales-alerts Message: "🔥 New lead from Dialora: {{caller_name}} - {{company}}"