How to Set Up Google Calendar Integration with Dialora
Learn how to integrate Google Calendar with Dialora to manage booking availability and receive call notifications.
Step 1: Log In to Your Dialora Account
- Go to DialoraΒ and log in to your account.
Step 2: Access Calendar Settings
- Open the Dialora dashboard and locate the left sidebar.
- Click on Integration.
- Select Google Calendar from the available integrations.
- Click Connect Google Calendar.
Step 3: Authorize Dialora Access
- A Google login window will appear.
- Sign in with the Google account that contains your calendar.
- Click Allow when prompted to grant Dialora access to your calendar.
- Youβll be redirected back to Dialora upon successful authorization.
Step 4: Add Google Calendar to the Agent
- Navigate to Agents β Advanced Settings β Data Integration & Tools.
- Click Select Tools From Library.
- Select Google Calendar.
Step 5: Go to Google Calendar settings and fill in the details:
- Description β A brief description of how the calendar will be used
- Calendar Actions β Choose which actions the agent can perform
- Select Calendar β Choose which Google Calendar to use
- Select Meeting Duration β Set the default meeting length
- Select Meeting Timezone β Set the timezone for scheduling
- Select Working Hours β Define when the agent can book appointments
- Click Save.
Your Google Calendar is now connected to Dialora.
Authentication Errors
Problem: βInvalid credentialsβ or βUnable to connectβ message
Solution:
- Ensure youβre using the correct Google account
- Try disconnecting and reconnecting the calendar