Food & Hospitality

Restaurants

• Reservation Management → Book tables, special requests
• Takeout Order Taking → Voice orders into POS system
• Catering Consultations → Gather requirements, quote events
• Waitlist Management → Call when table ready
• Dietary Restriction Handling → Note allergies, alert kitchen
• Party Booking → Large group reservations, pre-orders
• Delivery Status Updates → Real-time driver tracking calls
• Loyalty Point Balance → Check/redeem rewards via voice
• Daily Special Notifications → Call VIP customers
• Feedback Collection → Post-dining experience surveys

Hotels & B&Bs

• Room Booking → Check availability, process reservations
• Concierge Services → Restaurant reservations, activity booking
• Wake-up Calls → Automated morning calls
• Room Service Orders → Voice ordering to kitchen
• Lost Item Recovery → Log items, coordinate shipping
• Group Booking Coordination → Wedding blocks, conferences
• Upsell Opportunities → Room upgrades, spa services
• Check-out Surveys → Immediate feedback collection
• Maintenance Requests → Room issues, dispatch housekeeping
• Airport Shuttle Scheduling → Coordinate pickup times