How to Write a High-Quality Prompt for Your AI Voice Agent in Dialora

To ensure your AI voice agent behaves exactly how you want on customer calls, you need to create a strong, purposeful prompt . Dialora makes this easy by auto-generating a base prompt for every agent you create. But for best results, customizing that prompt using the following guidelines is highly recommended.

• AI AGENT PROFILE: “agentName” FOR “companyName” - CHARACTER DEFINITION: - INTERACTION MODE:
• CORE OPERATIONAL INSTRUCTIONS FOR “agentName”
• ACHIEVING “goals” AND EXTRACTING “extractInfo”
• CHARACTER INTEGRITY

Where to Set the Prompt

• Go to the ‘Agents’ tab in your Dialora dashboard.
• Select the agent you want to edit from the list.
• On the left side panel, click on the “Agent Prompt” section .
• You’ll see an auto-generated prompt based on the agent’s purpose.

You can edit and enhance it here .

Prompt Structure and What to Include

Dialora prompts follow a proven framework to help you define:

• The agent’s role/persona
• How they should behave
• What tasks to perform
• And how to stay consistent in tone and accuracy