Dialora: A Step-by-Step Guide

Welcome to Dialora. This guide demonstrates how to create your own AI voice agents.

What is Dialora.AI

Dialora is an AI voice solution partner that offers a platform for creating voice agents that can both make and receive calls. These agents can be customized and combined with other tools, thus creating a dynamic environment so that you can just sit back and relax.

What are these agents capable of

They can help with

Lead Generation
Customer Support
Cold Calling
Appointment Scheduling
Medical Booking / Responses

What your agents can do

Take and make phone calls — inbound reception and outbound campaigns, on numbers you buy or bring
Speak several languages in one call — give an agent a list of languages and it follows the caller when they switch
Answer from your own content — attach a Knowledge Base built from a website, a PDF, or pasted text
Do real work mid-call — book on Google Calendar or Cal.com, create CRM leads, fire webhooks, send email, or call any REST API through a Custom Tool
Hand off cleanly — transfer to a person or to another agent, with business-hours rules and a ring tone while the next party connects
Navigate phone menus — dial extensions and keypad (DTMF) menus, and detect voicemail instead of talking to an empty inbox

How to get started

Set Up Your First AI Voice Agent — create an agent and connect a number
Test Your Agent Before You Publish — talk to it, call it, or chat with it
Agent Versions, Draft and Publish — how your edits reach live callers
Set Up a Knowledge Base — teach it about your business
Set Up Outbound Campaigns — call a list at scale

Beyond the dashboard

API Reference — start outbound calls from your own systems with scoped API keys, and receive signed webhooks when each call completes
Webhooks — trigger calls from form submissions, CRM events, or automation tools
MCP Server — connect Dialora to Claude, ChatGPT, and Cursor so you can work with your account from the tool you’re already in